Stratum Tech Group · Katy, TX
Tech help you can trust.
Remote-first help for homes and practical IT for small businesses. Real people, clear prices, and nothing happens until you are ready.
Serving Katy · Fulshear · Richmond · Cypress · West Houston
For your home
Home tech help
Printers, Wi-Fi, slow computers, virus and scam cleanup, new device setup. Fixed remotely in most cases, on site in the Katy area when needed.
See how it worksFor your team
Business IT
Monthly support plans for small offices, with a client portal and a free IT assessment to start. No contracts to figure out alone.
Explore business ITHow home help works
Calm, step by step, on your terms.
Tell us what is wrong
Under a minute, no account. Pick a free call time or just have us text you.
A quick call first
A real person calls you. We talk it through before anything touches your computer.
You say when
Your private status page shows who is helping you. Nothing starts until you agree.
Then you pay
You get a written summary of what we did. If we can't fix it, there is no charge for our time.
Safety promise
Scammers pretend to be tech support. Here is how to tell us apart.
- No surprise warningsWe never contact you out of the blue about a problem with your computer or accounts.
- Pay after the workHome help is never paid up front. No gift cards, crypto or wire transfers, ever.
- You watch everythingEvery session is attended, and you can end it in one click.
Pricing
Clear prices, before anything starts.
Home tech help
$59 first remote fix
Remote fix: $59 for up to 60 minutes, one problem. Not fixed means $0 for our time. Past 60 minutes only with your OK, in 15-minute steps. Pay after the work.
No charge for our time if we can't fix it. Parts you approve in advance are paid for either way.
Home tech help →Business IT
$69/employee/month
Support plans for small teams, with a client portal. Start with a free IT assessment.
No account or contract to start.
See business plans →Tell us what is wrong.
Under a minute. No account. No obligation.