TEXT MESSAGES
Text messages from Stratum Tech Group
Stratum Tech Group (Mohamad Mashal, sole proprietor, Katy, Texas) sends text messages from (346) 522-2253 only to customers who ask for them, and only about their own service request. No marketing. Last updated October 12, 2026.
What we send
- Appointment confirmations and reminders
- Job status updates and replies to your questions
- Remote-session codes and payment links for work you requested
Message frequency varies with your request, usually 1 to 5 messages per request. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help. Consent to receive texts is not a condition of getting help or buying anything.
How you opt in
There are two ways, and both are started by you.
1. On our website, with a checkbox
On stratumtechgroup.com/book the request form (one page) has a Mobile phone field with this checkbox directly below it, unticked by default. Here is exactly what it says:
If you leave it unticked, we contact you by email or phone call instead. If you choose “Text me” on the same form, the box must be ticked, because a text is what you are requesting.
2. By texting us first
You can text (346) 522-2253 to ask for help, or text START to opt in. We reply only about the request you sent us. You get this confirmation:
Stratum Tech Group: You're opted in to texts about your service request. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out.
Help and opting out
- Reply STOP (or STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT, OPTOUT, REVOKE): we confirm once and send nothing further. Reply START to opt back in.
- Reply HELP: “Stratum Tech Group: Help at stratumtechgroup.com or support@stratumtechgroup.com. Msg & data rates may apply. Reply STOP to opt out.”
- Carriers are not liable for delayed or undelivered messages.
Your number stays private
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text-messaging opt-in data and consent are not shared with any third parties. See our Privacy Policy and SMS Terms.